A20 Folding Electric Bike
500 Watt brushless gear motor.
In the fully charged and pure power mode, the riding distance is 25-35km
36V 13Ah Lithium Battery
36V 22A Intelligent Controller Built In
20×4.0 inch Fat Tire.It can adapt to snow, sand and other complex topography.
110-220V (It takes 4-6 Hours to fully charge the battery,Recharge regularly to extend the life of battery)
You can set the wheel diameter, speed, backlight, mileage unit, riding mode, PAS gear.LED screen displays battery power, speed, mileage, gear, wattage.
Three riding modes:Pedal Mode / Boost Mode / Power Mode
In the fully charged state, the maximum speed can reach 25mp/h
This Ebike is not recommended for riders under the age of 16. Given the high speed that this Ebike can travel, wearing a helmet is highly recommended.
We usually use FEDEX or UPS logistics providers to transport packages, and the delivery time is about a week. Except shiping from China.
Turn-Handle:Rotary (except electric bikes from Germany warehouse)
Throttle: With (except electric bikes from Germany warehouse)
Power sensor:PAS intelligent pedal assistant system
Fork: Aluminum Alloy Rigid Fork
Frame:6061 Aluminum Alloy
Gear Shift Lever:7 Speed Dial SHIMANO/Sunrace
Derailleur: 7 Speed SHIMANO/Sunrace
Light: With Front light.1500W bike do not have one.
Weight Capacity:300 LB
PACKAGE CONTENTS & ACCESSORIES
Specific Warranty Info
All of electric bikes are guaranteed and backed by our technical assistance and considerate service.
During the guaranteed period, any of the parts could be replaced upon receipt of your photos for proof. We can also offer training
All Other Parts:1 Year
Warranty Only applies against Manufacturer Defect. The following are NOT covered under Manufacturer Warranty: Ebike that has extensive water damage, broken parts sustained from misuse.
We will provide positive feedback once payment is received, to foster a healthy Ali community, we hope you will do the same for us. we want you to understand that we value customer service supplier. if you have any supplier, please give us the opportunity to resolve the problem before leave us a negative feedback. We are sure that there is always solution and we sure don’t want a bad feedback to be where the transaction ends.
* You need to use the adapter in proper way together with original plug when you are charging our vehicle.
* Endurance: depending on the driver’s weight, different road conditions and driving style, distance will vary.
* Limit climbing angle: different weight according to the driver, the speed is different, have a different point of view.
* Mix order welcome, OEM order welcome. We also can export quantity goods at client’s specific request as a manufacturer.
* If you have any question please feel free to contact us.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.