Welcome To CREALITY 3D Official Store
Shenzhen CREALITY 3D, which is a professional 3D Printer manufacturer, we focus on research and develop new technology to create new products.We have 2,800 square meters of standardized plant,We have the complete automatic production lines,Our annual output has exceeded 100,000 units,We also offer professional customization services.Hope that more firms and people to enjoy the convenience of 3D technology.
We only use all-metal parts and High precision injection molded parts,Each printers will undergo a rigorous debugging and testing before shippment
*Customers please have to know they import laws before ordering;FREE SHIPPING DOES NOT INCLUDE YOUR COUNTRY'S IMPORT TAX. CHECK BEFORE ORDERING!
If you choose the package ship from RU when place the order,we will send you the printer with EU plug.The default body color is orange .For the filament,PLA filament with random color are included in the package.The default nozzle is 0.4mm
If you choose the package ship from GERMANY when place the order,we will send you the printer with EU plug.The default body color is orange .For the filament,PLA or ABS filament with random color are included in the package.The default nozzle is 0.4mm
If you choose the package ship from China when place the order,we will send you the printer with EU plug(default).For the filament,PLA or ABS ,random color are included in the package.The default nozzle is 0.4mm.
Superior Printing Surface:Our all new state of the art “C-MAG” magnetic bed,is completely removable,and flexible.The textured surface adheres to all types of filament better than traditional methods such as tape,glue,or hairspray.No more model warping on larger prints!Once the model is finished printing,remove the magnetic upper from the lower and bend or flex the print surface to watch the model effortlessly pop off the printing surface.
Brand Mean Well Power Supply:Mean well,a well-known company with over 30 years of experience in the power supply industry,manufactured power supply.Ensures safer and faster heating of all necessary components.
Precisely Manufactured:High precision CNC machining techniques used for all metal brackets and mounts,guarantees precise positioning and an all around more stable structure.
Enhanced Bed Leveling:All new,ergonomically designed,larger bed leveling nuts,makes leveling the bed much easier and more precise,to make sure you spend more time printing,and less time leveling.
1,Modular packaging,all 3d printer parts are in box,scientific packaging design, each part carefully protected to ensure safe arrival.
1,Any customs tax( VAT) are the buyer's responsibility,seller don't bear the tariff. If you have any doubts about customs tax , please seek advice from your local customs office.
1,If you are satisfied with 3d printer kits,please leave a positive feedback to us. Thanks in advance
2,If you are not satisfied for any reason,please contact us before leaving feedback,we will work with you to help you solving any problem until you are satisfied.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.