HengLong RC tank is hobby grade but not toy grade, we expect our buyer is capable of learning how to maintain this tank, coz the tank parts will wear and get glitches in running. Lacking manipulative ability will reduce your enjoyment of playing the tank.
Only suitable for players with manipulative ability,
Not suitable for people without interest to maintain the tank and exchange parts.
Not suitable for people too busy to learn from seller about how to use and maintain, though we are always kind to tell you how to use and maintain the tank.
Please be cautious to buy this hobby product, this tank only suitable for people age above 14!
If you got any trouble in running the tank, we would provide well-ready solution materials, or direct contact or help by calling and video.
If inner part of the tank got problem, we would provide you exchange part for free.
You don’t need to worry to explore the tank model structure by opening the hull, we are able to undertake all misoperation, furthermore, even you carelessly got something broken, you will still get help from us. Each part of this tank is available to be provided and exchanged to restore your tank to new condition.
Generally we could provide our seller suitable tools for disassembly and assembly.
New and maybe some tanks are refitted(upgraded) by us(if you mind, please ask first before buying), so please read carefully before purchasing.
If you need me to upgrade your tank, we would like to help.
※After Sale Service:
If u have got a broken tank caused by shipping, please let me know first, we know 100% of this tank and can easily help and tell you how to restore. There is no necessity to open a case.
We have the ability to handle any trouble of the tank and refitting.
We provide all parts of the tank.
We can provide upgrade parts but you must has the ability to install.
※The package includes:
360 degree turret rotation upgrade parts
Infrared combating Transmitter(supporting multi-player tank war)
Infrared combating Receiver
Idle smoking generator
Smoke liquid (Maybe it can not be shipped to your country coz of the shipping rule, just MAYBE, pls forgive it.)
1800mah Tank battery(we can provide better 5000mah-6000mah battery with charger, please contact.)
USB universal Charger
English manual book(Don’t rely on manual book, BECAUSE sometimes the book is wrong and outdated)
※Non Metal Parts:
Sprockets and idler wheels
1,NEW FUNCTION!!!Infrared combating system supports many players to combat in a tank war.
2, 6.0 mainboard provides 4 sounds for option.
3, Scale appearance of real tank.
4, Pivot steering.
5, Like real tank firing. Shooting 6mm BB pellets with COOL hull-recoil action(hull recoil is not barrel recoil) and firing sound effect. Shooting range 20m.
6, Turret rotates 360 degree COZ IT HAVE BEEN UPGRADED BY US.
7, Barrel moves up and down almost 30 degree.
8, Emulational tank lights of LED.
9, Idle Smoking like real tank from ””engine””, when tank runs fast the smoke gradually becomes more, but you need to drop liquid into the tank(EACH TIME ONLY DROP ONE DROP)(please note maybe we can not ship liquid to some countries).
10,2.4Ghz radio control system, it supports many similar tanks combating together without radio intervening.
This plastic tank could be upgraded to metal versions and be added with some other functions by us.
You can buy metal spare parts such as metal tracks, sprockets, idlers, metal bearings, road wheels, return rollers, better metal gearboxes(we customize some special gearboxes), better batteries(5000mah-7000mah), metal 360 degree limitless rotation system, muzzle flash and laser function, barrel recoil system, FPV(First Person View) WIFI combating systerm and so on. Please contact us. Some tanks could be upgraded to be full metal chassis and hull.
1, We ship to US, CA, UK, FR, DE, RU, AU, JP, Most EU Countries. If you are in other country, please contact me for shipping details before purchasing.
2, Buyers from Israel, Brazil, and South American, Middle East please contact seller for shipping, coz maybe sometimes we can not ship to some countries because of certain unexpected limitations.
3, Shipping takes 6-18 business days.
We only wish to deal with serious buyers.
If your tank got any problem, please contact with me, we will help until problem solved and.
Please don’t easily open a return request on eBay when you find a problem, that will lead into a bad seller performance, we help to the end.
※INTERNATIONAL BUYERS PLEASE NOTE
Import Duties, Taxes, and Charges are not included in the item price or shipping cost, These charges are the buyers responsibility. But we can help to avoid this, please contact.
Please check with your country custom office to determine what these additional cost will be prior to buying or biding.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.