Features:
1. Rhombus design,better support and ventilation,comfortable and easeful;
2. Made of double layered fabric,outer is nylon TPU,and inner is TPU sealing coating,wear-resistant and waterproof;
3. Double layered air valve,single inflation and quick deflation;
4. Just about 420g,ultralight and portable,easy to carry and store;
5. The inflatable bag is not only a storage bag of mat,but also a waterproof bag.
Specification:
Brand: Naturehike
Model Number: NH19Z032-P/NH19Q033-D
Material: Nylon TPU,TPU(nozzle)
Size: about 59*195*6.5cm (mat),70*35cm (Inflatable bag)
Storage size: about 30*Dia(10)cm
Weight: about 420g (mat),90g (Inflatable bag)
Color: Blue,orange
Application: Camping,hiking and other outdoor sports
About Us
We are a genuine seller offering quality items at most competitive prices. Every item is carefully packaged to ensure safe shipment. The goal of our business is bringing our customers the best products worldwide. We provide our customers with a great customer experience while offering all products at the lowest prices online.
We stand behind everything we sell and make it our mission to ensure our customer’s satisfaction.
We also provide DROP SHIPPING services for your customers if you need.
Returns Policy
Genuinely Faulty Goods will be replaced or money refunded in 30 days return periods. However, we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost back to the buyer.
Defective items will be offered exchange or store credit. Items must be returned within 30 days from the date received order. It takes about to 3 business days to process your return after product received. All inventory clearance sale products are final, no return, exchange or refund.
Although, we pack the item very carefully with the high-quality packing materials, there is unforeseeable damage due to delivery from the carrier. We ARE RESPONSIBLE for delivery damage on the ITEM ITSELF. We do offer exchange for damaged item due to delivery damage.
Notice
You may be subject to import duties, taxes, and/or customs fees which may be imposed by your local government when you receive your package. You are responsible for paying any additional charges for customs clearance. Rates vary by country and by what was ordered so we are not able to supply an estimated cost. Please contact your local post office or customs office to inquire about these charges.
To our selling experiences till now, 1% international buyers will be charged customs duties!
Feedback
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Malaysian Ringgit (MYR)
US Dollar ($)
